Regulatory

Privacy policy

Storytailors Limited dba ListLift
23 Olcovar
Shankill, Dublin D18 Y322
Ireland
Company No: 754087
Email: hello@storytailors.com

1. Who We Are

We are the data controller for the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Irish data protection legislation.

2. Scope of this Policy

This policy applies when:

  • You visit the ListLift website;
  • You contact us by email, phone, or via contact forms;
  • You engage with us as a client, prospect, or service provider;
  • You interact with our content or digital platforms.

Note: Our services are not intended for children under 18, and we do not knowingly collect personal data from minors.

3. Information We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Data – name, email address, phone number, job title, company or agency name.
  • Technical Data – IP address, browser type, device type, operating system, time zone.
  • Usage Data – pages visited, time on site, interactions, referral source.
  • Marketing Preferences – subscription status and communication preferences.
  • Client Data – property images, videos, communications, project information, and related documentation submitted for service delivery.

We do not intentionally collect Special Categories of Personal Data (e.g. health data, racial or ethnic origin, religious beliefs).

4. How We Collect Your Data

We collect personal data through:

  • Direct interactions – contact forms, email correspondence, client engagement.
  • Automated technologies – cookies and usage analytics.
  • Third-party sources – analytics, hosting, and platform providers.

5. How We Use Your Data

We use personal data to:

  • Provide services and respond to enquiries;
  • Analyse website usage and improve our services;
  • Send marketing communications (for legitimate purposes or where you have given consent);
  • Comply with legal and regulatory obligations.

We do not sell, rent, or trade personal information.

6. Marketing and Communications

If you opt in, we may send insights, updates, or promotional communications related to ListLift or Storytailors Limited. You may unsubscribe at any time using the link provided or by contacting hello@storytailors.com.

7. Cookies and Tracking Technologies

What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help enable core functionality, remember preferences, and provide insight into how the website is used.

Cookies may be:

  • First-party cookies – set by the website you are visiting.
  • Third-party cookies – set by external service providers.

How We Use Cookies

We use cookies and similar technologies only for legitimate purposes under GDPR, including:

  • Enabling essential website functionality;
  • Understanding how visitors use the website;
  • Improving performance, usability, and content relevance.

We do not use cookies for advertising, behavioural profiling, or remarketing.

Analytics & Platform Tools

The ListLift website currently uses, or may use in the future, the following tools:

  • Webflow (website hosting and performance);
  • Visitor Analytics;
  • Albacross;
  • Google Analytics;
  • Other comparable analytics or infrastructure tools as required.

Where possible: data is anonymised and aggregated; no individual profiling is carried out; consent mechanisms are applied where legally required.

User Control of Cookies

You control cookies through your browser or device settings. Most browsers allow you to:

  • Block all cookies;
  • Delete existing cookies;
  • Receive a warning before cookies are stored.

For guidance, consult your browser's help section or visit www.allaboutcookies.org. Please note that disabling cookies may affect website functionality.

Third-Party Cookies & Limitation of Liability

Some third-party services used on our website may place their own cookies. We do not control these cookies or the data they collect. Their use is governed by the privacy policies of the respective providers.

By continuing to use our website with cookies enabled, you accept responsibility for managing your cookie preferences.

Storytailors Limited disclaims liability for:

  • The behaviour or performance of third-party cookies;
  • Consequences arising from a user's failure to manage browser settings;
  • Reduced website functionality caused by blocked or disabled cookies.

8. Sharing Your Information

We may share personal data with:

  • Trusted service providers (e.g. hosting, analytics, email services);
  • Professional advisors (legal, financial);
  • Regulators or authorities where legally required.

All third parties are contractually required to process data in accordance with applicable data protection laws.

9. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • European Commission adequacy decisions; or
  • Standard Contractual Clauses approved for international data transfers.

By using our website or services, you acknowledge that such transfers may occur.

10. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

  • Secure hosting environments;
  • Access controls;
  • Monitoring and audits.

No system is completely secure. Transmission of information is at your own risk.

11. Data Retention

We retain personal data:

  • Only for as long as necessary to fulfil the purpose for which it was collected;
  • For up to 5 years following the end of a client engagement, where required for legal, tax, or regulatory purposes.

Data may be anonymised for analytical or statistical use.

12. Your Rights

Under GDPR, you have the right to:

  • Access your personal data;
  • Request correction or deletion;
  • Object to or restrict processing;
  • Withdraw consent where applicable;
  • Request data portability.

To exercise your rights, contact hello@storytailors.com. We may request identity verification.

13. International Users (Canada & United States)

We endeavour to comply with PIPEDA (Canada) and applicable U.S. state privacy laws. Residents of these jurisdictions may have additional rights relating to access, correction, and deletion of personal information.

14. Changes to This Policy

We review this Privacy & Cookies Policy regularly. Updates will be posted on this page and take effect upon publication.

15. Contact & Complaints

If you have questions about this policy or how we handle your data, contact:

Storytailors Limited
23 Olcovar
Shankill, Dublin D18 Y322
Ireland
Email: hello@storytailors.com

You also have the right to lodge a complaint with the Data Protection Commission (Ireland) or your local supervisory authority.